Refund policy

CeerTop pursues the service of quality first and customer-centered.

In some cases, you can contact us to cancel your order and request a refund.

  1. Did not receive the product within 90 days
  2. The product was lost during transportation.
  3. Received the damaged products
  4. Some products are forgotten to send.


What’s the refund process?

  1. First, you should contact us at if you have any problems with your order or want to get a refund.
  2. Your problem will be dealt with within one working day and therefund will be donein 3 days if we reach an agreement.
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