Return Policy

---Return

If you are not satisfied with your purchase, you may return the item to us in its original condition within 30 days of receipt.

• Only items purchased directly from GeerTop online store will be accepted. For products purchased from authorized retailers, please get in touch with them directly for returns.
• Returned items must be in original packaging, including any accessories, manuals, and documentation.
• Non-returnable items include items purchased through local retailers and damaged products by mishandling.
• You are required to include necessary videos or photos of the defective product as evidence, and the corresponding Order No. as well.

---Cancel or amend your order

If you change your mind, simply contact our customer service, then a full refund can be made. But please note that orders can not be canceled after items are sent out.

---Refund

• Refund is to be completed within 3 business days. It will be issued based on your original form of payment.
• As regard of returned items, a full refund will be credited for defective products. With the case of non-defective items, refund will exclude all shipping and handling fees.

--Contact

Email: contact@geertop.com